Information

Privacy Policy

The main STAMEN.BA website consists of various sub-pages managed by STAMEN.BA. We facilitate the exchange of information and interaction through various forms, and the use by users is based on the acceptance, without modification, of the Privacy Policy presented here.

This is the original version; there have been no changes so far. STAMEN.BA aims to be absolutely transparent regarding your privacy during your visit.

Information We Collect

The information we collect is used to provide better services to our users, starting from basic aspects such as recognizing the language of your web browser, IP addresses, and the like, to more complex information that you leave via contact forms, order forms, and other forms.

Method of Data Collection

We collect your personal data or your company’s data through contact forms, order forms, specific questionnaire forms, or quote forms. These are forms that you voluntarily fill out to receive feedback from STAMEN.BA, or to send us a comment without requiring feedback.

The information we receive through your access device includes IP address, cookies, operating system, software, i.e., the type of web browser and software that the specific access device, computer, or smartphone uses.

Local Storage of Information

Information is collected and stored locally on the device using mechanisms such as web browser storage and data caching of the application.

Use of Collected Data

We use the data collected during your visit to STAMEN.BA to appropriately respond to inquiries, comments, requests for quotes, and orders, and to do everything necessary to make your experience with STAMEN.BA straightforward, seamless, and error-free, and to help us improve the use of our services.

When you reach out for assistance, for example, we keep a record of your information to contact you and assist in finding answers to the query you have posed.

What we can do is combine your personal data with user names for STAMEN.BA services and customer support center. The server, i.e., the computer processing the data you submit, may not be in the country from which you connect to STAMEN.BA, i.e., it may be located abroad.

Cookies can be disabled in your web browser, but in this case, we cannot guarantee that all services will work properly and that you will have adequate access to all services.

Access and Update of Your Personal Data

While using some of our services, we will provide you with insight and access to your data. If your information is not up-to-date, we will enable you to update or delete your own information unless we need to retain that information for standard business or legal purposes. After updating your personal data, we may ask you to verify your identity.

We may refuse requests that are unreasonably repetitive, require disproportionate technical resources, pose risks to other users, and similar.

Our servers have backups, which means that deleting your data will not remove information that is on our backup on the server.

We do not share your personal information with companies and organizations outside of STAMEN.BA, but with your consent, we may share this information, or direct third parties towards you to obtain information directly from you.

Information Security

Our servers use commercial SSL certificates and when accessing the user panel, you access an encrypted, protected connection between the server and the web browser.

Changes to Privacy Policy

If we make any changes to our privacy policy, you will be notified, and the previous version of the privacy policy will be retained and archived.

If you have any questions, please contact us at info@stamen.ba.